FAQ

FAQ

 

Q: How do I pronounce Aravaipa?

A: AIR-UH-VIE-PAH

Q: How did you come up with the name Aravaipa and what does it mean?

A: We took a trip to the Aravaipa Canyon Wilderness in 2007 and loved the canyon and the name.  The name is an old Apache word roughly meaning “laughing waters”. Here is a peek into what it has to offer: Aravaipa Canyon Video

Q: What is Aravaipa’s withdrawal/refund policy?

A: Unless otherwise stated, we will provide a 75% credit on Ultrasignup towards a future Aravaipa Running event if notified in writing to info@aravaiparunning.com 30 days out from the event. At the race director’s discretion, within 30 days up to 72 hours of the event, a 50% credit may be provided in case of injury (with doctor’s note) or family emergency (with appropriate documentation). Credits will be good for one year from date of issuance. No cash refunds, transfers, or rollovers will be issued under any circumstance. No credit will be issued within 72 hours of the event or after the event. Race shirts may only be picked up in person at packet pickup or on race day, we cannot mail out shirts to participants that do not attend the event.

For the DRT Series option to register for the entire series, there is no refund for missing one or more races in the series, whether notified before or after the event.

For relay teams, no refunds, transfers, rollovers, or credits will be provided for withdrawal.  Team members may be changed as specified by each event.

No selling of entries is permitted.  No refunds or credits will be provided for dropping down in race distance.

For merchandise, tent rentals, or other add-ons (but not including the standard shirt or equivalent goodie), we will provide a 100% credit up until we order the items.  After we place the order, we cannot provide any refunds or credits.

We understand that issues arise at the last minute that can prevent a runner from arriving at the start line. We incur most costs early on in the planning process, and this policy represents our ability to reasonably provide something to runners who cannot attend, while keeping our entry fees low and quality high. If you have any questions about our policy, please email info@aravaiparunning.com.

Q: What is your finish time policy?

A: Awards will be presented by gun time, and results will be listed by chip time.

Updated: 1/25/2014

Q: What is your DNF/dropdown policy?

A: Runners starting a race but not finishing the intended distance will be listed as a DNF at the bottom of the results for their registered distance, with an indication of the furthest timed checkpoint they reached.  Runners may not be “dropped down” to a shorter distance once they start a race, and will not appear as finishers of the shorter distance.  This ensures a fair event where runners know their competition, and cannot be lowered in place by a runner dropping down in distance.  Runners may switch distances before the start of their race, and will be eligible as a finisher in that event

Updated: 1/25/2014

Q: What do I receive for volunteering?

A: Volunteering can be a reward in itself, providing a way to support runners as you are supported when you run. We recognize that our events would be nothing without the hard work and experience of good volunteers. Volunteers working a full shift will receive a volunteer shirt or iRun gift card, as well as a credit good towards the entry fee of any future Aravaipa event (good for one year).

 


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